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TERMS AND CONDITIONS

We are delighted to welcome you to the Hideo Wakamatsu Uk website (hereinafter referred to as the "Site"), the official online store for the brand Hideo Wakamatsu in the UK.

We ask you to take the time to read these terms and conditions carefully. Unless stated otherwise herein, the relationship between Hideo Wakamatsu UK and its Users is exclusively governed by these Terms and Conditions that are deemed read and accepted by the User. If you do not agree to these terms and conditions in their entirety, please do not use the Site.

For information and enquiries on all online orders please email This email address is being protected from spambots. You need JavaScript enabled to view it.. For general enquires complete our online form available on the contact us page. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch an item to you, at which point a contract will be made between us. At any point up until then we may decline to supply an item to you. If we decline to supply an item to you and you have already paid for it, we will give you a full refund of any amount already paid.

Accuracy of content

Hideo Wakamatsu make every possible effort to keep the information on the Site updated. However, it is not possible to guarantee the complete absence of errors on the Site. The information and other material published on this Site may include inaccuracies or typographical errors. The weights, dimensions and volumes of the products are approximate only. We have made reasonable effort to ensure that product information is accurate and to display as accurately as possible the colors of our products. However, we cannot guarantee that your screen's display will accurately reflect the color of the product on delivery. Changes are periodically made to the information on the Site without notice to you. Hideo Wakamatsu reserves the right to change the Site at any time, at its discretion. Hideo Wakamatsu does not warrant that the functions contained in the Site or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available is free of viruses or other harmful components. Hideo Wakamatsu shall not be liable for the use of the Site, including, without limitation, the content and any errors contained therein.
Cabin carry-on/hand luggage restrictions: while we make efforts to ensure that items listed as cabin carry-on/hand luggage meet current airline restrictions, we cannot be held responsible if an airline applies other check-in standards or if airlines or airports change their restrictions.

Prices

The price of the products you order is the price that is displayed on the Site at the time you confirm your order and will be confirmed on the e-mail confirmation confirming receipt of your order. All prices are in £, inclusive of VAT and exclusive of forwarding charges.

CREDIT CARD SECURITY

All our credit card transactions are carried out on a Secure Order Processing page, your details will be encrypted by 256-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This site has full SSL certification. This server encrypts information while it is being transmitted across the Internet so that unauthorized people cannot read it.


CONTACTING HIDEO WAKAMATSU

Our main contact us page carries all the contact points for HIDEO WAKAMATSU.

UNLAWFUL OR PROHIBITIVE USE

You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm HIDEO WAKAMATSU UK LTD or other parties, or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

WEBSITE TERMS OF USE

All the information on this website is intended for guidance only and all products weights and sizes quoted are approximate and are regularly updated. Products, prices and specifications are subject to change with out notice. HIDEO WAKAMATSU UK LTD owns the copyright in all materials on this site. Whilst we do endeavour to keep all airline information up to date we advise you to check with your airline before travel, as airlines can change the restrictions frequently and the allowance can vary depending on destination.

Distance selling – right of retraction

The consumer has the right to inform the supplier of his right to retract the sale, without payment of any fine and without giving a motive, at any time up to 14 calendar days from the delivery date. Your right of retraction does not exist for personalized items. You may exercise your right of retraction by returning unused goods to Hideo Wakamatsu. Please follow the procedure described hereafter:

Step 1:

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. quoting your order number and clearly stating the reason for the return. We will send our return instructions to you by e-mail. The return is at your own cost and we advise you of the cost of the return in the same e-mail.

Step 2:

Pack the item to be returned (only unused and undamaged items, in original packaging with authentic labels, accessories, use instructions, guarantee leaflets).The original packaging will prevent damage while in transit.

Step 3:

You shall be provided with a return number that should be clearly marked on the original packaging supplied with the goods.

Step 4:

Hideo Wakamatsu will organise a collection of the goods at your cost. The goods should be made available on the date we inform you that we will be collecting. Any charges that are incurred as a result of the goods not being made available on the agreed collection date will be at your cost. 

Step 5:

Provided that the goods reach us in good condition, you will be reimbursed within 14 days to the card used to make the original payment for the goods. In the event that the goods arrive incomplete or damaged, we will inform you that we cannot accept your return.

Only goods purchased online on the Site can be returned. As for any other return, we will advise you to contact the store where you have purchased the goods.

COPYRIGHT

All contents and information on this site including without limitation text, graphics and images, is the property of HIDEO WAKAMATSU UK LTD or the property of their respective owners and is protected by United Kingdom copyright laws. Permission must be sought from HIDEO WAKAMATSU UK LTD before using any text, graphics or images from this website.

TRADEMARKS

All trademarks that appear on this site are the property of their respective owners.

OFFERS

Price discounts in our offers range are a discount from either RRP or MRP as displayed per item.

Definitions

Within the scope of these terms and conditions, the terms listed hereafter shall be deemed to have the following meaning, unless explicitly mentioned otherwise:

Terms and Conditions: these terms and conditions and all its additions or updates.

User: someone who by entering the address of this Site or by following a link visits this Site and uses it for informative purposes or to place an order.

Hideo Wakamatsu: Hideo Wakamatsu UK Ltd, a limited liability company having its registered office at Suite 3, 4 Town Quay Wharf, Abbey Road, IG11 7BZ

Site: a collection of webpages grouped together under the address of http://www.hideowakamatsu.co.uk.

COMPANY REGISTRATION NUMBER

Registered in England No. 8261367

VAT number 153 133 640

 

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